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Industries · Insurance
AI and software for insurers and brokers.
Uliasti builds AI agents and software for Swiss insurers, health funds and brokers: claims intake, underwriting support, policy service and the data platforms underneath, built for an industry where every decision may be questioned later.
Where the work is
Where insurance work waits in queues.
The policy is digital. The handling around it mostly is not.
Claims intake
Claims arrive with missing documents and in free text. Agents read, classify, request what is missing and prepare the file for the handler.
Underwriting support
Applications checked against rules and history by hand. Agents pre-assess, flag exceptions and draft the decision for review.
Policy service
Address changes, certificates, coverage questions. An agent handles the standard cases from policy data, people handle the rest.
How we help
What we build for insurers.
Agents, data and software, delivered with the controls your risk function expects.
AI agents
Agents for claims and service
Intake, classification, document requests and standard replies, with every decision left to a handler and every step logged.
Faster settlements, same control.
Underwriting
Decision support, not decision replacement
Pre-assessment against your rules and history, with the reasoning shown so underwriters can accept or override.
Consistent, explainable assessments.
Data
Claims and policy data platforms
Governed pipelines for claims, policy and customer data, built for reporting, pricing and audit.
One source for actuaries and operations.
Software
Broker and customer tooling
Portals, integrations and internal tools where the core system and standard products stop.
Service that fits the product.
What it has to survive
The conditions this work has held up under.
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Tools we integrate
Works with the platform you already run.
We build inside the tools your teams already use and in the systems behind them. We are an official Claude partner and neutral on everything else.
Google Workspace
Gemini Enterprise
Microsoft 365 and Copilot
Claude
SAP
Salesforce
HubSpot
ServiceNow
Oracle
Atlassian
Slack
NotionRelevant services
Where to start.
Relevant thoughts
Read before you decide.
Why AI Makes Things Up
Hallucination is a property to contain, not a bug to patch. How we keep models honest in production.
Read →How to Measure the ROI of AI, Honestly
Baseline first, expect the J-curve, count reallocated capacity instead of claimed time savings.
Read →How to Integrate AI Into Existing Systems
Three integration patterns that work, and how regulated companies do it safely.
Read →Questions
Insurance, answered.
Can AI agents handle insurance claims in Switzerland?
They can handle the intake and preparation: reading documents, classifying the claim, requesting missing information and drafting the standard reply. The settlement decision stays with a handler, every step is logged, and data stays in an approved location. That keeps the process auditable and within FINMA expectations.
How do you make underwriting support explainable?
The agent shows which rules and data points led to its assessment, so an underwriter can accept, adjust or override it. Uliasti measures agreement with human decisions before go-live and keeps the logs that supervision may ask for.
Do you integrate with our policy and claims core?
Yes. Uliasti connects to existing core, document and CRM systems through their interfaces and builds agents, data pipelines and tools around them. Replacing the core is a separate decision.
Where should an insurer start?
With one high-volume, rule-heavy process such as claims intake or certificate requests. The baseline is measured first, a supervised agent goes live within a quarter, and the next step is decided on real numbers.
