At Uliasti GmbH, we value privacy and transparency. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have regarding your data. We never sell personal data.

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This policy applies to all products and services operated by Uliasti GmbH, including Advanzo, Techify, and Uliasti AI (together, the “Services”).

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We may update these policies from time to time to reflect regulatory requirements or changes to our practices. If we make material changes, we will update the date at the top of this page and notify users who have requested updates via our policy@uliasti.com mailing list.

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Scope of this Policy

This Privacy Policy applies to information we process about:

• visitors to our websites
• prospective customers
• customers and authorized users of our Services
• individuals contacting us for support, sales, or consulting services

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Throughout this policy, we refer to these individuals as “you”.

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Customer end-user data

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When we process personal data on behalf of a customer (for example, data uploaded into Advanzo, Techify, or Uliasti AI by that customer), the customer acts as the data controller, and Uliasti GmbH acts as a data processor.

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Such processing is governed by the applicable service agreement and Data Processing Addendum (DPA), not solely by this Privacy Policy.

If you are an end user of one of our customers and have questions about how your data is processed, please contact the organization that provided your data to us.

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What We Collect and Why

Our guiding principle is to collect only what is necessary.

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Identity and account information

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When you create an account or contact us, we may collect:

• name
• email address
• company name
• role or basic profile information

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This is used to:

• create and manage your account
• provide access to the Services
• communicate important service-related information
• send optional product updates or newsletters (with consent)

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Billing information

For paid Services, we collect billing details such as:

• billing name and address
• payment method details

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Payment information is processed directly by our payment providers. Uliasti GmbH does not store full credit card details. We retain transaction records for invoicing, accounting, tax compliance, and fraud prevention.

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Product usage and content

We process the data you upload, generate, or store in the Services so that the Services function as intended.
This data is retained for as long as your account is active and handled according to your instructions.

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If you delete content or close your account, data is deleted in accordance with our retention policy (see below).

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Technical and usage data

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We may collect:

• IP address
• login timestamps
• device and browser information
• basic usage metrics

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This data is used for:

• security
• fraud prevention
• system reliability
• performance improvements

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Website analytics and cookies

We collect limited analytics data to understand how our websites are used and to improve user experience. This may include:

• pages visited
• referral sources
• browser and device type

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We use first-party cookies and, where permitted, limited third-party tools. You can control cookies via your browser settings, though some features may not function properly if cookies are disabled.

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Voluntary communications

If you contact us via email, forms, or support channels, we retain that correspondence to respond to your request and maintain a communication history.

Participation in surveys, interviews, or recordings is always voluntary and requires consent.

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When We Access or Share Data

We access or disclose personal data only when necessary:

• To provide the Services and operate our business
• For customer support, with your consent where required
• To ensure security, prevent abuse, or investigate misuse
• To comply with legal obligations
• With service providers acting as subprocessors under contract and confidentiality obligations

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We may use aggregated or anonymized data for analytics and business improvement.

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Legal Requests and Disclosure

We disclose personal data only if legally required to do so by a valid authority.
Where permitted, we notify affected users before disclosure.

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We do not voluntarily provide data to government authorities without proper legal basis.

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Your Rights

We apply strong privacy rights globally. Depending on your location, you may have the right to:

• access your personal data
• correct inaccurate data
• request deletion (subject to legal and contractual limits)
• restrict or object to processing
• receive your data in a portable format
• withdraw consent at any time
• lodge a complaint with a supervisory authority

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You can exercise many rights directly via your account.
For additional requests, contact us at privacy@uliasti.com.

We may need to verify your identity before fulfilling requests.

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Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• encryption in transit (TLS/SSL)
• access controls
• backups
• monitoring and incident response procedures

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No system is 100% secure, but we continuously improve our safeguards.

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Data Deletion and Retention

• ‍‍Deleted content is removed from active systems within a reasonable period
• Backup copies are retained only as long as necessary
• Upon account termination, data is deleted according to contractual and legal requirements

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Some data may be retained longer where required for legal, accounting, or security purposes.

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International Data Transfers

Uliasti GmbH is based in Switzerland. Data may be processed in Switzerland, the EU, or other jurisdictions where our infrastructure or service providers operate.

When transferring personal data from the EU, UK, or Switzerland to other countries, we rely on:

• Standard Contractual Clauses (SCCs)
• adequacy decisions
• or other lawful transfer mechanisms

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Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our practices.
If changes are material, we will update the date at the top of this page and notify users where appropriate.

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Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with the Services or Consulting Services shall be governed by and construed in accordance with the laws of Switzerland, excluding its conflict of laws provisions.

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Subject to mandatory statutory provisions, the courts of Switzerland shall have jurisdiction.

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Contact

If you have questions about these Terms, please contact us via policy@uliasti.com.

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